Amazon.co.uk Payment Options & Security

Frequently Asked Questions

How do I pay for my order?

We accept Visa/Delta, MasterCard/Eurocard, American Express, Switch/Solo; cheques or postal orders denominated in Pounds Sterling as payment for orders.

You Can Pay Securely Online:

Amazon.co.uk's Safe Shopping Guarantee None of our customers has reported fraudulent use of a credit or debit card as a result of purchases made with us. We are so confident about the transaction security we offer on our site that we back every purchase with a security guarantee.
Our secure server software encrypts all your personal information including credit or debit card number, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet
In the event of unauthorised use of your credit or debit card, most banks and card issuers either cover all the charges that result from unauthorised use of your credit or debit card, or may limit your liability to just £50.00
If your bank or card issuer holds you liable, Amazon.co.uk will cover your liability up to £50.00 provided that the unauthorised use of your credit or debit card resulted through no fault of your own from purchases made at Amazon. co.uk while using the secure server.
A few important notes:
This guarantee only applies to credit or debit card purchases made using Amazon.co.uk's secure server.
This guarantee covers a maximum liability of £50.00.
In the event of unauthorised use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures.

Don't Want to Pay Online? You Can Pay "Offline":

There are two ways you can order from Amazon.co.uk Books without having to enter your complete credit card number on the Web:

1. You can select "Pay by Cheque" on the order form, and send us a personal cheque or money order in Pounds Sterling for the amount of your order. PLEASE NOTE that currently we are only able to accept money orders denominated in Pounds Sterling or cheques denominated in Pounds Sterling and drawn on a UK bank. Paying by cheque does slow down your order somewhat as we do not order your items until your cheque is received, and we do not send the items to you until your funds clear. If you are in the UK, paying by personal cheque typically delays your order by about 7 to 10 days.

2. We have a way for you to use your credit or debit card without ever having to enter the complete number on the Internet. When filling out the order form you can enter just the last five digits and the expiry date of your credit or debit card on the order form. This gives us a way to track your order but guarantees your security. Then you can phone or fax us to give us the rest of your credit or debit card number. You can do this even if you cannot use our secure server, and your credit or debit card number will be totally protected.

Phone:
0750 279 6620 free phone number for all UK residents
+44 181 636 9451 non-UK residents

Fax:
0750 279 6630 free phone number for all UK residents
+44 181 636 9401 non-UK residents

Where does Amazon.co.uk Keep My Personal Information?

To give you an additional layer of security, all credit or debit card numbers are stored on a computer that is not connected to the Internet. After you type, fax or phone it in, your complete card number is transferred to this secure machine across a proprietary one-way interface. This computer is not accessible by network or modem and the number is not stored anywhere else.

Privacy - Guaranteed

We do not currently sell or rent our list of customers to anyone. If you would like to make sure we never sell or rent information about you to third parties, just send an e-mail to

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